Shipping and delivery
ShippingYour order will be shipped in 1-2 business days (Monday-Friday, excluding holidays) following receipt of your order. Santana Canada ships worldwide.
Delivery times may vary depending on product availability (see below), your delivery address, the day and time your order is received, and circumstances impacting delivery by your selected carrier. Santana Canada is not responsible for delayed or misdirected shipments.
Product AvailabilityAlthough Santana Canada makes every effort to ship your order within two business days upon receipt of your order, shipping dates may vary based on product availability. If the estimated shipping date changes, Santana Canada will contact you via phone or email and provide a revised shipping date. Santana Canada makes every effort to supply you with the products you ordered; however, there may be occasions when Santana Canada confirms the product is available, then determines the product is in fact not available. In this circumstance, Santana Canada will contact you and suggest alternative products that might meet your needs. If you do not want an alternative product(s), Santana Canada will cancel the order for product not available and issue a refund.
Date of Last Update: This agreement was last updated on March 26th, 2015.